Grievance Officer
Last updated 9 October 2026
If you have a complaint about ShubhLabh, you can write to our Grievance Officer. We handle complaints under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023.
Grievance Officer
- Name: Srimanta Ghosh
- Designation: Grievance Officer
- Email: grievance@getshubhlabh.app
- Address: Chronoseize 42 Tech Private Limited, Ground, 1st & 2nd floor, Vajram Esteva, New Survey No. 57/4, Old Survey No. 57/2, Marathahalli-Sarjapur Outer Ring Road (ORR), Varthur, Devarabisanahalli, Bengaluru, Karnataka 560103
How to complain
- Email: grievance@getshubhlabh.app
- In the app: Profile › Help
Please include:
- Your registered mobile number
- What happened, and where in the app
- Screenshots or links, if you have any
Timelines
- We acknowledge your complaint within 24 hours.
- We resolve it within 15 days and tell you our decision.
Appeal
If you are not happy with our decision, you can appeal to the Grievance Appellate Committee at gac.gov.in within 30 days of receiving it.
Other help
- Help with the app: support@getshubhlabh.app
- Privacy and your data: privacy@getshubhlabh.app, and our Privacy Policy